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Privacy Policy

SustainBridge Lab (“SustainBridge,” “we,” “our,” or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or participate in our programs.

By using our website or submitting information to us, you agree to this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

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A. Personal Information You Provide

When you:

  • Submit an application

  • Request a brochure

  • Register for a program

  • Subscribe to updates

  • Contact us via email or forms

We may collect:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Educational background

  • Professional information

  • Passport information (if required for travel coordination)

  • Payment-related information

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B. Information Collected Automatically

When you use our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

This information helps us improve website performance and user experience.

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2. How We Use Your Information

We use collected information to:

  • Process applications

  • Communicate program updates

  • Administer programs

  • Coordinate travel and logistics

  • Process payments

  • Improve our website

  • Comply with legal obligations

We do not sell personal information to third parties.

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3. Information Sharing

We may share information only when necessary:

  • With program partners or host institutions (if required for participation)

  • With service providers (payment processors, website hosting platforms, insurance providers)

  • When required by law

All service providers are expected to maintain reasonable data protection standards.

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4. International Data Transfers

As an international organization, information may be processed in the United States or other jurisdictions.

By submitting your information, you consent to such transfers.

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5. Data Security

We implement reasonable administrative and technical safeguards to protect your information.

However, no online transmission or storage system can be guaranteed to be 100% secure.

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6. Children’s Privacy

For Youth Programs involving participants under 18:

  • Applications must be submitted by or with consent from a parent or legal guardian.

  • We collect only information necessary for program participation.

  • Parents or guardians may request access to or deletion of their child’s information, subject to legal obligations.

We do not knowingly collect personal information from children without parental consent.

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7. Data Retention

We retain personal information only as long as necessary for:

  • Program administration

  • Legal compliance

  • Organizational record-keeping

After that, data may be securely deleted.

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8. Your Rights

Depending on your location, you may have rights to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion (where legally permissible)

  • Withdraw consent

To make a request, contact us at the email below.

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9. Cookies

Our website may use cookies to:

  • Improve functionality

  • Analyze traffic

  • Enhance user experience

You may disable cookies in your browser settings.

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10. Third-Party Links

Our website may contain links to third-party websites (e.g., universities or partner institutions).

We are not responsible for their privacy practices.

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11. Updates to This Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with a revised effective date.

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